Ambala, October 29 (R. Singh):- Thanks to the prompt action of railway staff, the lost bag of a woman passenger was safely recovered by CTI/Ambala and returned to her.
Due to the alertness and dedication of railway staff, a bag left behind by a woman passenger on the Amritsar Shatabdi Express was safely recovered and returned to her after following the proper procedure.
According to the information received, the woman passenger was scheduled to travel to Chandigarh by train number 12011 but mistakenly boarded train number 12013 (Amritsar Shatabdi Express). When she realised her mistake at Delhi station, she hurriedly got off the train, leaving her bag on seat number 44 in coach C-11. After the train departed, an alert co-passenger noticed the unattended bag on the seat and immediately informed railway officials. On receiving the information, the train staff acted swiftly, took the bag into their safe custody and informed the concerned officials in accordance with the prescribed security procedures. On the train's arrival at Ambala Cantt station, Chief Ticket Inspector (CTI) Ambala, Davinder, took prompt action and arranged for the bag to be safely retrieved from train number 12013 and delivered to the passenger on train number 12011. Thus, due to the alertness and timely action of railway staff, the woman passenger's lost belongings were safely returned.
The Railway Administration appreciated the concerned railway staff and the alert co-passenger for this commendable effort. The incident reflects the responsibility, promptness and commitment of railway staff in assisting passengers.
