Ambala, November 12 (R. Singh):- Haryana Energy, Transport and Labour Minister Anil Vij said firmly that he was urging all departments to resolve public grievances promptly and would not hesitate to take action in cases of delay. He was listening to public complaints at the PWD Rest House in Ambala Cantonment today.

Vij took serious note of a complaint filed by a resident of Ambala Cantonment tehsil alleging that a patwari had failed to complete the property mutation process for eight months and had repeatedly made him run from pillar to post. He directed the SDM of Ambala Cantonment to investigate the matter and take strict action. He instructed that the delay in the mutation process be examined and that the patwari be suspended if found guilty. In another case, a senior citizen complained that another patwari at the tehsil had not registered his property. The Energy Minister took serious note of the complaint and directed appropriate action.

A resident of Lalkurti complained to Energy Minister Anil Vij that a fire incident had recently occurred in the area, but neither the Municipal Council, Fire Brigade nor the police had taken any action. He alleged that several hotels in Lalkurti had been constructed without obtaining No Objection Certificates (NOCs), but no action had been taken by the Municipal Council or any other department, posing a risk of accidents in the area. Minister Anil Vij reprimanded the Municipal Council officials and directed them to take immediate action.

The Energy Minister directed the Superintendent of Police to take strict action in human trafficking cases involving illegal overseas migration. He said that when he had held charge of the Home Department, he had constituted two Special Investigation Teams (SITs) and taken strict action against hundreds of agents involved in such activities. He said these agents had now resumed their illegal activities and that strict action must be taken against them.

During the public hearing, a woman complained to Energy Minister Anil Vij that the Municipal Council had not collected property tax on certain shops for the past 17 years. She said she had lodged complaints several times, but no action had been taken. Taking serious note of her complaint, Minister Anil Vij reprimanded the Municipal Council officials and expressed surprise over why the tax for 17 years had not been collected. He issued strict directions and ordered that action be taken within a week.

Similarly, a woman residing in the Green Park area complained that garbage was being continuously dumped in a vacant plot adjoining her house. Minister Anil Vij directed the Municipal Council officials to take strict action against the plot owner. In another case, he directed the SE to take action regarding the installation of an electricity pole in a street in Naseeb Bagh. Residents of Naseeb Bagh had complained that the Electricity Department had installed poles over a sewer line, blocking a four-foot-wide portion of the street. Various pension-related complaints were also submitted to the Energy Minister during the public hearing, following which he directed the departmental staff to take appropriate action.

During the hearing, the Energy Minister also received a complaint from a resident of Uklana regarding the non-installation of a transformer on his land; complaints from residents of the Mahesh Nagar area about the replacement and repair of electricity wires in their streets; a complaint from a young man from Ambala Cantonment alleging that some people had threatened him at Panjokhra Sahib police station and that the police had taken no action; a complaint from a Kurukshetra resident regarding the illegal installation of electricity meters on other plots; a complaint about a dhaba owner near the Cantt bus stand allegedly occupying a public toilet; and a complaint from a married woman regarding a matter reported at Mahesh Nagar police station.

Minister Vij told the officials that they must resolve public problems without delay and warned that he would take action if anyone caused unnecessary delays.