Hansi (Dinkar Gawri):- A meeting of the District Public Relations and Grievance Redressal Committee was held in the auditorium of Government College, where State Education Minister Mahipal Dhanda heard public grievances attentively. During the meeting, complaints related to various departments were taken up, and seven of them were resolved on the spot. The Education Minister directed officials to deal with public grievances with sensitivity and seriousness and ensure permanent solutions after examining every complaint thoroughly, so that citizens do not have to repeatedly visit government offices over the same issue.
During the meeting, MLA Vinod Bhayana also placed various complaints and development-related issues concerning the area before the Education Minister. Referring to the condition of the Government College auditorium roof, he demanded that a new roof be constructed. Responding to his demand, Education Minister Mahipal Dhanda directed the concerned officials to prepare and submit the necessary estimate for constructing a new roof so that the work could be taken forward.
A complaint regarding the provision of plots measuring 100 square yards each to residents of Majra village was also presented at the meeting. Taking the matter seriously, the Education Minister directed the Block Development and Panchayat Officer of Narnaund to remove the obstacles in the process of allotting the plots and ensure necessary action as per rules so that eligible people could benefit.
Similarly, on a complaint concerning Praveen Kumar's land, the Education Minister constituted a committee to conduct an impartial and detailed investigation. The committee includes the Additional Deputy Commissioner, Tehsildar, DSP and Grievance Committee members Dharamvir Rateria and Ramphal Boora. He directed the committee to thoroughly examine every aspect of the matter and submit a report based on the facts so that the complaint could be resolved appropriately.
On a complaint filed by Devi, a resident of Char Qutub Gate, the Education Minister directed the concerned police officials to investigate the matter and take necessary action. He also ordered that construction work on the disputed house remain suspended until the investigation is completed and an appropriate resolution is reached, so that no untoward situation arises.
Hearing the complaint of Rajbala, a resident of Masudpur village, the Education Minister directed the concerned Naib Tehsildar to ensure its resolution within two months. He said that the disposal of complaints should not remain a mere formality; instead, complainants must receive genuine relief.
The Education Minister also heard the other complaints presented at the meeting and sought updates from the concerned departmental officials. He said the primary objective of the administrative system was to provide facilities to the public in a timely and transparent manner. Officials should not limit their response to paperwork but should assess the actual situation on the ground and find solutions through discussions with all concerned parties. Wherever inter-departmental coordination is required, the concerned officials should work together. He made it clear that resolving people's problems was a primary responsibility of the administration and that unnecessary delays at any level would not be tolerated.
During the meeting, MLA Vinod Bhayana also provided detailed information to the Education Minister about several complaints and apprised him of the actual circumstances of the cases. He emphasised the need to work in coordination with officials to resolve the problems faced by residents of the area.
Those present on the occasion included Deputy Commissioner Rahul Narwal, Superintendent of Police Vinod Kumar, Additional Deputy Commissioner Lakshit Sareen, SDM Rajesh Khoth, SDM Vikas Yadav, CTM Himanshu Chauhan, DSP Vinod Shankar Bhardwaj, DSP Dinesh Sangwan, DDPO Sandeep Bhardwaj, DRO Rajkumar, Civil Surgeon Dr Rahul Budhiraja, BDPO Ashok Mehra, Roshan Sheoran, TM Satbir Singh, Government College Principal Dalbir Singh, SD College Principal Suresh Gupta and officials from various departments. Also present were BJP District President Ashok Saini, Zila Parishad Chairman Sonu Sihag Data, Municipal Council President Praveen Allahabadi, BJP General Secretary Dharamvir Rateria, BJP General Secretary Vijender Lohan, MLA Vinod Bhayana's Political Adviser Dinesh Bhutani, all non-government members of the District Public Relations and Grievance Redressal Committee, several party office-bearers and complainants.
