Hoshiarpur- Municipal Corporation Commissioner Dr. Amandeep Kaur, while giving information, said that the Municipal Corporation is fully committed to providing 100 percent basic facilities to the city residents. Keeping this objective in mind, a special 'Complaint Cell' has been set up in the Municipal Corporation office for immediate resolution of complaints of the general public.
Through this cell, citizens can now register their complaints on WhatsApp number 94634-97791 and landline number 01882-2220322 from the comfort of their homes. Specially trained staff has also been deployed to make this process simple and effective.
Commissioner Dr. Amandeep Kaur said that from July 11, 2024 till now, a total of 640 complaints have been received through these numbers, out of which 629 complaints have been resolved immediately. This action shows that this initiative of the Municipal Corporation is not only proving to be convenient for the public, but there is also no delay in resolving complaints.
He said that due to this initiative, the general public did not need to come to the Municipal Corporation office and their problems were resolved while sitting at home. He appealed to the city residents to register their problems related to basic facilities on these numbers at any time, so that they can be resolved within the stipulated time.